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FAQ

Returns and exchanges

I can pay with any credit card.

Yes, we accept all major credit cards.

I can pay with PayPal.

Yes, we accept payment through PayPal.

I can pay by bank transfer.

Yes, for payment by bank transfer please contact our customer service team: customercare@bastianviana.com.

Bastian Viana, accepts returns.

Yes, you have 30 days from the delivery of the order.

When I will receive the refund of the amount paid.

Returns are processed immediately we receive the product in our warehouse in perfect condition and with no signs of having been used. of having been used. The deadline is up to 15 days depending on the method of payment and the bank.

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